Shipping - Collection Methods
We ship your order with a courier company to the address you state in the order form. Delivery within Athens is usually made the next working day of your order, if the product is available and the order is made before 14:00.
- 1-2 days in Athens
- 1-2 days within the Attica region
- 1-3 days mainlandland destinations
- 1-3 days island destinations
- 2-5 days inaccessible areas
Delivery takes place from Monday to Friday between 08:00 - 19:00
There is also the possibility of delivery on Saturday with an additional charge and after phone consultation with our company.
Large volume and / or weight parcels are shipped with a transport agent. It economically very expensive to ship with a courier company.
In this case we undertake the shipment of your order throughout Greece either with a transport agency of your choice or we undertake to find an agency that serves your area and inform you about it before the execution of your order. Our company packs and delivers your order to the transport agency without any financial burden on your part. Products are usually delivered in 1-3 working days in mainland Greece, in 2-5 working days in island Greece and in 3-10 working days in inaccessible areas.
In case of shipping with a transport agency, the method of payment is by bank transfer or via credit / debit card or via Paypal and concerns only the cost of the products you have chosen, without the shipping costs, which will be paid to the agency upon collection by you. Cash on delivery is not available.
The shipping cost for each parcel varies depending on the agency, the volumetric weight of the parcel and the delivery address. We undertake to contact the respective transport agency, to be informed about the cost of the shipment and to inform you about it.
For your best service, before placing your order, contact us by phone for your information about shipping with a transport agency.
Collection from the store
You can pick up your order from our store. The reservation for receiving products from our store is done by ordering from our online store prodepot.gr or by phone. In case you choose to pick-up your order from our physical store, you will be informed electronically or by phone or by sms when the order is ready for pick-up at the store. You must pick up your order from our store within 5 working days of receiving the relevant notice. To collect the order, you must present the order confirmation number and / or the receipt notice as well as an official identity document (such as an ID card, passport or driver's license). If you cannot pick up the order yourself but wish to authorize a third party, then you must send an email to the Company stating the details of the person who will collect the order.He must also bring an official identity document. In the case of purchase with an invoice, the person who will collect the order must also know the details of the company in which the invoicing will take place.
The collection of your order can be done during the opening hours of our store:
|08:00 - 19:30
|Tuesday, Thursday, Friday:
|08:00 - 19:30
|09:00 – 15:00
* Porcelain products (basins, sinks, sinks, etc.) and other fragile products are only for collection from our store. However, if you wish them to be sent to your address, this is done solely at your own risk. Their order / shipment is made only after telephone contact with our company.
The exact shipping cost can be seen when you place all the products you want in the shopping cart and fill in all the necessary information in the required fields. For any clarification and / or question, contact us either by phone at 2105987801 or by e-mail at firstname.lastname@example.org
courier company charges
Shipping costs are borne by the buyer and are set each time based on the volumetric charge of the order.
- Within Attica: € 2.40 for orders weighing up to 2 kg and for each extra kilo + € 1.20
* Free shipping within Attica for orders over 100€
- Outside Attica: € 2.80 for orders weighing up to 2 kg and for each extra kilo + € 1.20
- Islands: € 2.80 for orders weighing up to 2 kg and for each extra kilo + € 1.20
- Inaccessible Areas: € 2.80 for orders weighing up to 2 kg and for each extra kilo + € 1.20
* Inaccessible Areas are characterized as remote areas from large cities
- Cash on delivery: extra charge € 1.60
Transport Agency charges
The shipping cost for each order varies depending on the agency, the volumetric weight of the package and the delivery address. We undertake to contact the respective transport agency, to be informed about the cost of the shipment and to inform you about it.
The online store www.prodepot.gr reserves the right to modify the shipping methods and costs.
For any further clarification or information, please contact us at 2105987801 or via e-mail at email@example.com